Lorenz

FAQ

Do you deliver throughout Germany?

Yes, we deliver throughout Germany. Shipping is free for orders over 1500 EURO. Shipping costs apply and are added at checkout for orders under 1500 EURO.

How long does it take until I receive my order?

Delivery time depends on where you are located. Orders processed here take 1-4 business days to arrive. Delivery details will be provided in your confirmation email.

Do you have any further questions?

Simply contact us via our contact page! We will be happy to help you.

Our customer support is available Monday to Saturday from 10:00 a.m. to 7:00 p.m.Average response time: 24 hours

Free shipping from 1,500€

Regardless of where you live in Germany

Customer service

Daily from 10:00 to 19:00

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